Sat in a Primary Care Trust board-room. I'm waiting to present to a senior management team. They need to get innovation"'more embedded" in their employees. How to do it?
They look bewildered that I don't want an overhead projector. That I haven't even got a laptop. I don't need a flip chart?
I ask them just one question.
'What makes you feel good about your job?' Each one answers. Nervously at first. Lots of shuffling in seats
I say, 'That is it - The crucial first step'. You have just done it. Listening to your colleagues is step one. Let them tell their story. They know it better than you ever will. And each person is their own micro-business.
I say 'any questions?" People smile and write something down on their pads. I say 'then now we shall begin'..
They look bewildered that I don't want an overhead projector. That I haven't even got a laptop. I don't need a flip chart?
I ask them just one question.
'What makes you feel good about your job?' Each one answers. Nervously at first. Lots of shuffling in seats
I say, 'That is it - The crucial first step'. You have just done it. Listening to your colleagues is step one. Let them tell their story. They know it better than you ever will. And each person is their own micro-business.
I say 'any questions?" People smile and write something down on their pads. I say 'then now we shall begin'..
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